Legal

Privacy Policy

This policy explains how TenderPDF handles account information, uploaded files, payment data, and file history.

Information We Collect

TenderPDF may collect your name, email address, account plan, payment status, and file processing history so we can provide the service and keep your account working.

Uploaded Files

Uploaded files are used to complete the PDF action you selected. We do not sell uploaded documents, use them for advertising, or share them for marketing purposes.

Payments

Payments are processed by third-party providers such as PayFast and Paystack. TenderPDF does not store card numbers or sensitive payment credentials.

File History

Logged-in users may have processed files and metadata saved to their account history so they can download or manage recent work from the dashboard.

Security

We use reasonable technical and operational measures to protect account data and document workflows. No online service can guarantee absolute security.

Contact

Privacy questions can be sent through the Contact page. Include your account email so we can find the right records.